Case Study: Creating a Sweet Success for Ben’s Cookies at Westfield Stratford
Client: Ben’s Cookies – Westfield Stratford, London
Project Type: Design and Build
Location: Westfield Stratford, London
Industry: Retail (Food & Beverage)
Project Overview
When Ben’s Cookies, renowned globally for their irresistible freshly baked treats, needed a new retail space at the bustling Westfield Stratford in London, they turned to OLLYWOOD for our award-winning design and build expertise. Known for our commitment to quality, attention to detail, and collaborative approach, Ben’s Cookies trusted us to deliver a space as iconic as their cookies.
Challenges
One of the key challenges of the project was incorporating the robust kitchen infrastructure needed to bake fresh cookies all day, without compromising the aesthetic appeal of the space. The oven itself, a massive and complex piece of equipment, was a major challenge—requiring precision logistics and some serious heavy lifting to get into place.
Another priority was to create a welcoming, yet highly functional space that would enhance the customer experience, reflecting the brand’s charm while efficiently managing the heavy foot traffic of a popular location like Westfield Stratford.
Our Approach
At OLLYWOOD, we pride ourselves on combining innovative design with practical solutions. For Ben’s Cookies, we worked closely with their team to understand their unique requirements, blending brand identity with functionality. Our approach focused on:
- Designing a Customer-Friendly Space: We created an open, inviting space where the aroma of freshly baked cookies could attract shoppers from afar, enhancing the sensory experience.
- Smart Space Utilization: We optimized every inch of the space, ensuring smooth customer flow and efficient operations behind the counter.
- Precision Construction: From flooring to custom-built counters, each element was crafted with precision to meet Ben’s high standards while handling the rigours of daily baking.
- Heavy Lifting, Literally: Installing the heavy industrial oven was no small feat. With expert coordination and teamwork, we maneuvered it into position safely and securely.
Results
The end result is a vibrant, functional space that perfectly represents Ben’s Cookies’ ethos of simplicity and quality. Our work at Westfield Stratford has enhanced the customer experience, offering an inviting environment where the smell of freshly baked cookies entices passersby, and the design ensures smooth operations during peak hours.
Client Feedback:
“OLLYWOOD’s attention to detail and professional approach made this project seamless. The final result is exactly what we envisioned—a space that draws in customers with both its design and the irresistible smell of freshly baked cookies.”
— Ben’s Cookies Team
Why Choose OLLYWOOD?
Our approach to design and build isn’t just about construction; it’s about bringing a brand’s vision to life while solving real-world challenges. From handling complex logistics to creating immersive retail spaces, OLLYWOOD delivers results that exceed expectations.
Ready to build your next iconic space?
Contact us today and discover how OLLYWOOD can make your project a sweet success!